As a reliable manufacturer of pipes and valves, WOLONG has been exerting great efforts in the R&D and Manufacture of quality pipes and valves and provided rich types of products with customers around the world, such as the sanitary fittings, sanitary valves, sanitary pumps and industrial valves. Apart from the good quality products which are strictly manufactured according to the standards set by ISO9001-2000 quality system certification also provided considerate services throughout our cooperation, we have not only helped choose best suitable products but also ensure the reliable performance of our products in your applications.
Our services now include such three items as the pre-sale service, sale service and after-sale service. In order to provide satisfying services to you, we have been committed to trying our best to offer you professional advice, ideal solutions and quick response to all problems happens to our. The following information will help you have a knowledge about the detailed service items:
By this service, we will give you in-depth instructions to our products and reply your questions and doubts related to what you need, helping find the best suitable equipment for your applications. Additionally, we can also talk about something technological and discuss on the designing of non-standard parts.
As a responsible pipe and valve supplier, our company has been behaving strictly according to the contracts we have signed and promised to provide ordered products in time. At the same time, we will keep in touch with you at any time in case of any problems you may come across. As for some special products, especially those difficult to master in a short time, we will provide a training course on the debugging, usage, trouble shooting, maintenance of our those products, ensuring the smooth and reliable performances of those products and promoting your businesses.
To protect your legitimate interests, we provide a 12-month quality warranty (since the delivery date) to all the products we have made. Meanwhile, our technician team will pay regular visits to your company and inspect and maintain your equipment. Your invaluable feedbacks on the product quality, usage and advice for us will be appreciated very much and then taken down by the team for the following product improvement. We promise to give quick response to any problem you report and take corresponding measures as soon as possible, helping solve the problems and minimize your lost. As your problems get solved, you will be sincerely asked to fill an after-sale service feedback form which will then significantly help us enhance our service quality and guide us to serve you in a much better way.